Privacy policy

Effective Date: 01/01/2025
Your privacy is important to us at Qreeting. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website or use our services. By using our website, you consent to the practices described below.

1. Information We Collect

We collect different types of information to provide and improve our services:

  • Personal Information: When you fill out forms, register an account, or make a purchase, we may collect your name, email, phone number, business information, or billing details.

  • Technical Data: This includes your IP address, browser type, device type, operating system, and browsing behavior (pages visited, time spent, etc.).

  • Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your experience, analyze performance, and deliver targeted content or ads.

2. How We Use Your Information

We use your information only for legitimate purposes, including but not limited to:

  • Processing orders and managing your account.

  • Providing customer support and responding to inquiries.

  • Improving our website, services, and user experience.

  • Sending updates, newsletters, promotional materials (only if you opt-in).

  • Ensuring security and detecting/preventing fraud or unauthorized access.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Data Storage & Protection

Your data is stored securely on encrypted servers, and we take appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data is deleted or anonymized.

4. Third-Party Services

We may share limited data with third-party vendors who help us operate our website and services (e.g., payment gateways, analytics providers). These parties are bound by strict confidentiality agreements and are only given access to data necessary for their function.

Examples include:

  • Google Analytics (for tracking site performance and behavior)

  • PayFast / Stripe (for secure payment processing)

  • Email marketing platforms (for opt-in communications)

We are not responsible for the privacy practices of third-party services, so we recommend reviewing their policies separately.

5. Your Data Rights (Under GDPR)

If you're a resident of the EU or any region following GDPR or similar data protection laws, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectify: You can ask us to correct inaccurate or incomplete data.

  • Right to Erasure: You can request deletion of your data when it's no longer necessary.

  • Right to Restrict or Object: You can object to certain types of processing or restrict how we use your data.

  • Right to Data Portability: You can ask for a copy of your data in a commonly used format to transfer it to another service.

To exercise any of these rights, please contact us at privacy@qreeting.com.

 

6. App Permissions (add after “Information We Collect”)

When you use our mobile application, we may request access to certain device features and data, such as the camera, microphone, storage, notifications, or location. These permissions are used only to provide the intended functionality of the app (for example, allowing you to upload files, save media, or receive alerts). We do not use these permissions for any purpose other than what is clearly required for the service.

7. Children’s Privacy (add before “Your Data Rights”)

Our services are not directed to children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe your child has provided personal data, please contact us at support@qreeting.com.

8. California Privacy Rights (CCPA) (add after GDPR section)

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what categories of personal information we collect, the right to request deletion of your personal data, and the right to opt out of the sale of personal information (note: we do not sell your data). To exercise these rights, please contact us at privacy@qreeting.com.

9. Policy Updates (add at the very end)

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically to stay informed. Your continued use of our services after any updates indicates your acceptance of the revised policy.